47 replies to this topic

[Palacegirl]

I also received a new 'Super' router - and I have to say I have not had any issues since, I am in fact now pretty impressed..... <goes off and touches wood....>

[gekko]

Yes, I was a bit nervous about praising the superhub too - don't want to jinx anything .

[RetiredMember1]

Did they send it to you automtically or only on request?

[gekko]

I have 20mb so shouldn't really have got the superhub until the speed doubling (or tripling in the case of us 20mb-ers) comes in as they aren't required unless you are on 30mb+. However, I was having TiVo installed and asked the guy who came round. He was happy to install one and it means I won't need to have an engineer round later in the year.

[Canon]

How you finding Tivo gekko? Wish I'd never change from my good old V+ HD box.

[gekko]

For me, it's a lot better than my V+ HD box. The old box was sooo slow with a wait after each button push before anything happened. Also, it used to randomly freeze or reboot every few days. In contrast, I've only had to reboot the TiVo box once and it responds much faster.

It's not perfect though. Some of the navigation is clunky and actually worse than the V+ experience. I'm also not using the TiVo features to their full extent. I'm finding the recommendations engine to be a bit unsophisticated but maybe that's because I haven't rated enough programmes yet and I haven't got to grips with the nuances between giving a programme 1, 2 or 3 thumbs.

There's a lot they could do to improve the interface. The design is far from beautiful compared to those of consoles and other media servers on the market. I do think that's important as devices begin to converge more. So, my view is that it's a definite improvement on the V+ box but it has plenty of room for development.

[charlie]

Charlie, we have had problems over last weekend and into this week, lost broadband for a couple of hours here and there, we are just up the road from you too!! Husband and son's are holding a crises meeting which will probably involve a move back to Sky, I am not arsed either way as I spend most of my time in my servants quarters (the conservatory) watching freeview whilst crafting/painting etc.

Post of the day Posie.

I am finding it infuriating especially when I have a deadline to meet and can't send emails double grrr.

Never used to have these problems - I am sure something is going on.

I've had no problems this week Charlie. I've found that since getting a superhub from Virgin Media a few months back, my broadband connection has been much more reliable. I'm sure I won't be immune from outages that affect the whole area but at least now, I don't have to reboot my modem all the time.

We just have a wireless thing which is white box called "Netgear" and a small black box - never had any real problems with continuity of broadband service in the past apart from when my firewall decided that the internet connection was a bad thing and put a block on it. Norton very kindly sorted it out for us over the phone ( they called me back) but as a precaution we have an Apple now.

What is a superhub please Gekko ?

Edited by charlie, 06 July 2012 - 06:39 PM.

[desilu]

I upgraded from V+ to Tivo and think it's brilliant. I love being able to search for programmes. And the series link stuff makes it easy to record series.

[Bovine Juice]

What is a superhub please Gekko ?

It's basically a combined modem and router. I have a Virgin Media one too. I was getting loads of problems a few weeks ago and rebooting it 2 or 3 times a day but service has been good now for about 3 or 4 weeks.

I like the TiVo box but then I didn't have a recorder before it so nothing to compare it with.

[RetiredMember1]

How do you get a superhub? I am in area 20 too. And where do you plug it in? Does it replace both modem and router altogether?

[Palacegirl]

^{it does replace both - I just lost it with them on the phone and the brilliant guy who came around to fix the issues just installed it for me ... No further questions asked. Since then my broadband is really really good - never had this before!
I used to use a netgear router too, It kept on dropping the connection.}

[RetiredMember1]

Thanks, PG! Was there a charge?

[Palacegirl]

no, there wasn't - I simply just threatened to leave due to bad connection.

[charlie]

Thanks for various clarifications. Since making a complaint to Virgin Cowboys (no response yet) the internet has been working perfectly. Typical

"Netgear" has put me in mind of "Skynet" - scary thought.

[RetiredMember1]

Thanks, all. Will give them a call.