Posted 01 February 2005 - 10:37 PM
101 Rosendale Road, Dulwich SE21 8EZ
Phone: 0871 811 1482
Posted 02 February 2005 - 09:19 AM
Posted 02 February 2005 - 09:58 AM
croesus, what were the prices like?
Posted 02 February 2005 - 01:46 PM
Posted 02 February 2005 - 02:07 PM
Will try Indigo next time we order a ruby
Posted 07 February 2005 - 10:58 AM
Posted 15 February 2005 - 01:30 PM
Maybe it was a bad day but I've never been treated in such a rude manner in any restaurant ever.
Posted 21 February 2005 - 04:54 PM
Food OK (but not as good as Gurkha Cottage) and a VERY, VERY long wait for food. When questioned about the delay, the manger said "we're very busy with deliveries"!!!! I suggested that he'd do better to look after his customers in the restaurant and he walked off!
Posted 11 March 2006 - 12:35 AM
Firstly, let me just say that the food was great. It is above the standard of your average Indian restaurant and was not overpriced considering the quality. I went with three friends and we all agreed that the food was great. Compliments to the chef.
However, and this is a major however. Having gotten the number for the restaurant from this forum, I noticed some of the less than brilliant reports regarding the service and thought "no, I'll give it a try anyway". My mistake.
I had booked a table for four for 8:30pm on Friday. We arrived shortly after this and were greeted at the door with a simple "4?". Nothing else was said as we were showed to a table in the corner next to an area where the wall for some inexplicable reason had been papered over with plain paper stuck to the wall with masking tape. I had tried to say "I booked a table for four under the name of...", but the waiter clearly wasn't interested and simply showed us to the table. No attempt was made to take our coats or ask my name, and the waiter completely disappeared to leave us to seat ourselves. The restaurant was busy, but I would say that it was three quarters full. The waiting staff were obviously harried.
The waiter returned some five minutes or so later to ask us if we wanted any drinks or poppadoms. We ordered some poppadoms, but had not quite made our minds up about the drinks. However, as we were on the verge of confirming our drinks order (some 15 seconds later), the waiter stated with a huff "I'll get your poppadoms and come back for the drinks!". A great start, I thought, and started to worry that the reviews on here held some truth. When he retuned with the poppadoms, he took our drinks order. Shortly afterwards we got our drinks. Some fifteen minutes or so later and the waiter returned to take our main order. We all ordered, but had to repeat our order a number of times before he finally got it. To be perfectly honest, his attitude was one of indifference and appeared very short (not in stature, you understand).
Two of us had ordered starters and these arrived about 10-15 minutes later. They were quickly dispatched. However, it was some 60 minutes, and a bottle of wine later when we eventually felt annoyed enough to enquire after our main course. The waiters seemed nonplussed, saying that it would be with us in five minutes, before shooting off and refusing to hear anything further. A friend of mind was indignant, and decided to confront the manager. Much to our dismay (and amusement), he proceeded to patronise her by asking "do you know how difficult it is to run a restaurant?" and "our food is so good, it is worth the wait". He also said "tomorrow, we will have queues outside". And when he heard mention of Tandoori Nights in East Dulwich (very good, by the way), he said "they have a very small place, not very good". When we pressed him for why the food had taken so long to arrive (by this point we were all past being hungry), he stated that the takeaway orders took precedence, and that was why. We mentioned that he might want to consider that the people in the restaurant should come first, and he simply ignored the comment. To be fair, he did offer us a free bottle of wine, but upon serving it made a big deal of the gesture and expressed that we were no longer in a position to complain about the service considering the free wine. I beg to differ. The quality of the service for the rest of the meal remained extremely impersonal, bordering on rude (indeed, the manager was very rude), and we let him know in no uncertain terms that whilst his chef's food was very good, the service was appalling and we would not be returning. He didn't seem to care. More fool him.
I would strongly advise anybody thinking of going here not to bother. I had heard good things about the place but was left with a bitter taste in my mouth and sorely disappointed. The owner himself said "there are so many other places to go!", and he was right. In future, we will be picking one of them.
Avoid at all costs unless you are a fan of appalling service.
Edited by benpark, 11 March 2006 - 12:41 AM.
Posted 23 March 2006 - 09:53 AM
Posted 24 March 2006 - 01:32 PM
The last time we went to this restaurant was in March 2005 and the food was excellent but, now I think about it, the service was extremely slow between courses.
This is my major bug bear in that you end up drinking so much wine in between courses you are too full and sozzled to fully enjoy your main meal.
( and, before anyone mentions restraint - i don't have any!)
Edited by charlie, 24 March 2006 - 01:33 PM.
Posted 24 March 2006 - 02:29 PM
Posted 24 March 2006 - 02:35 PM